We always provide salt, pepper, and olive oil. Please bring any other seasonings you may need. (You may leave unused seasonings behind.)
We provide a full set of basic cooking equipment, including multiple frying pans, pots, knives, cutting boards, tongs, ladles, wooden spatulas, strainers, bowls, food storage containers, kitchen scissors, a can opener, a wine opener, kitchen paper, chopsticks for cooking, a juicer, a rice cooker, a microwave, a toaster, various plates, and assorted cutlery. You should be able to cook without any inconvenience. However, if you would like to check whether a specific item is available, please feel free to ask.
Check-in before 3:00 PM is not possible, as cleaning time depends on the previous guest’s usage.
Late checkout is generally not available, but may be possible in some cases with an additional fee. Please consult us in advance. Same-day requests are not accepted. If late checkout occurs without approval, a fee of ¥4,000 per hour will be charged.
There is a popular local restaurant “Sengen” just 30 seconds away on foot. Within a 10-minute drive, you’ll find cafés, ramen shops, yakiniku, Japanese restaurants, and family restaurants.
If the number of guests increases after booking, please contact us in advance. Entry by unregistered guests is strictly prohibited. Please inform us of additional guests via the booking site’s messaging system. The procedure for adding guests varies depending on the booking site. An additional fee of ¥6,500 per person, per night will apply for each additional guest.
Under the Japanese Hotel Business Act, guest registration is mandatory. Guests without an address in Japan must submit a copy of their passport.
Additionally, Tochigi Prefecture regulations require identity verification for accommodations without a staffed front desk. Therefore, prior face photo submission and identity confirmation on arrival are required.
Yes, during winter only. A usage agreement must be submitted in advance. For safety reasons, guests unfamiliar with its operation or those with small children may not use it. Indoor firewood is free; additional outdoor firewood costs ¥100 per log.
Yes, with prior approval. Regardless of length of stay, a one-night fee will be charged. Entry by unregistered visitors is strictly prohibited.
Cancellations and date changes are accepted free of charge up to 5 days before arrival (excluding long-term stays). After that point, a 100% cancellation fee will apply for any cancellations or changes. Long-term stay policies vary by platform. (Please note that changes to your reservation dates made through Airbnb will not automatically update the price. Please be sure to contact us.)
No. Strong-smelling cooking appliances are not allowed, as odors may disturb future guests.
Smoking of any kind is strictly prohibited inside the building. Additional cleaning fees will apply if violated.
No. Please bring your own.
We provide toothbrushes, razors, and body towels. Please use them freely.
We provide one bath towel and one face towel per guest. For longer stays, a washer-dryer is available, so you can wash and reuse the towels as needed. If you need additional towels, they are available for an extra fee. (Advance reservation required.)
A Lawson convenience store is two buildings away. Within a 9-minute drive are a supermarket (Belc), drugstore (Kawachi), and home center (Nafco).
If you booked through our official website, your payment will be processed 5 days before check-in. Your credit card will also be charged at the same time, so please check your card statement. If you booked through a third-party booking site, please check with the booking site directly regarding the payment schedule.
Basically, we do not provide room cleaning during your stay. However, if you request it at least 3 days in advance, room cleaning can be arranged.
If you cannot find your question, please message us.